Terms & Conditions

ORDER ACKNOWLEDGMENT

When you have submitted an order you will be sent an email confirming your order as well as a further email notifying the dispatching of your order along with tracking information.

RESPONSIBILITIES OF THE CUSTOMER

It is the responsibility of the customer to ensure that all information given on your order form is complete and accurate. Where information given by the customer is incomplete, misleading or incorrect the customer will be liable for any cost involved in resolving the matter.

DELIVERY AND DELIVERY TIME

FEONNE KOO is working without any stock and every piece is made-to-order. When the payment is made, please allow a 7-14 working days for the making and delivery of your item once purchased. This can differ depending on order demand at the time.